Versand

SHIPPING

Do you ship to my country?

Yes, we ship to almost all countries, with some restrictions.  You can check out in our store and it will tell you if your country is restricted for shipping or not.  

 

How long does it take to ship to my country?

You can refer to the shipping times here.  Standard shipping times are generally 10-30 days and express shipping times are 7-10 business days (weekends and public holidays are not included) depending on your country.  Please note that there may be delays due to the customs-related delays or other unforseen delays.  We do not guarantee any delivery dates.

When will my order ship if it includes a pre-order item?

Orders that contain any pre-order items will be held and shipped together once all items are available.  We do not split or partially ship orders.

This policy helps us keep international shipping fees affordable for customers, as sending multiple separate parcels from Korea is extremely costly.

If you would like in-stock items to ship sooner, please place them in a separate order from pre-order items.

Why am I getting charged shipping?

Due to the different weight requirement of our couriers, only selected items are free shipping. There are some items which aren’t qualified for free shipping.  However, we strive to give you the best value for the shipping charges in that anything that isn't qualified for free shipping is given expedited shipping services.  

 

How much is shipping?

Shipping depends on the item weight and destination.  Our system will automatically determine the shipping cost after you select the product and enter your shipping address.

 

How do I track my order?

Once we ship your item, you will receive an email with the tracking number.  You can use that tracking number and track it at www.17track.net.

 

Duties, Tax and Charges 

Custom Duties, Tax and Charges are not included in our base price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.